Scar Treatment Perth is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
- What Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details (phone number, email address, mailing address)
- Date of birth
- Medical history or information relevant to your treatment
- Payment details (for billing purposes)
- Photos (before and after treatment, with your consent)
- Any other information you provide during your consultation or appointment
- How We Collect Your Information
We collect personal information directly from you when:
- You fill out forms on our website or in person
- You book an appointment or attend a consultation
- You contact us via phone, email, or social media
- You provide medical or skin-related information during treatment
- How We Use Your Information
Your personal information is used to:
- Provide you with the best possible skin treatment services
- Manage and maintain your medical records
- Communicate with you about appointments or follow-ups
- Process payments and manage our accounts
- Improve our services and customer experience
- Send promotional material (only if you have opted in)
- Disclosure of Information
We do not share your personal information with third parties except:
- With your consent
- Where required by law (e.g., to comply with legal obligations or court orders)
- To third-party service providers who assist in operating our clinic or website (under strict confidentiality obligations)
- Data Security
We take reasonable steps to ensure your personal information is protected from misuse, loss, and unauthorised access or disclosure. This includes:
- Secure storage of client files
- Encrypted payment systems
- Access control for staff handling sensitive data
- Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate, out of date, or incomplete. To make such a request, please contact us using the details below.
- Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. These cookies may collect data such as IP address, browser type, and pages visited. This information is used for website analytics and does not personally identify you.
- Marketing Communications
We may send you updates, promotions, or information about new services if you have opted in. You can unsubscribe at any time by following the instructions in the communication.
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
- Contact Us
If you have any questions or concerns about your privacy or this policy, please contact:
Scar Treatment Perth
Email: info@scartreatmentperth.com
Phone: 0473 499 195
Website: www.scartreatmentperth.com
Location: 153 Walter Road West. Dianella